eTicketing enables you to better manage your time.

View service queue

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View real-time service queue to decide which HSBC branch to visit and when.
Learn more about eTicketing    User guide
Select a location (indicated with) from the map, to view the service queue of HSBC branches in your selected district. Alternatively, select an area, district or branch.

Select an area, a district, an HSBC branch and a service and 'Search'

Search
Note: The service queue of the HSBC branches shown is real-time information. The availability and stability of data transmission could be affected by the service quality of third party service providers. If the service queue of any HSBC branch can't be displayed properly during business hours, please refresh the page or try again later.


Disclaimer:

  • The information shown is based on real-time service queue and refreshed at fixed intervals. Neither the Hongkong and Shanghai Banking Corporation Limited (the 'bank') nor any HSBC Group members will accept liability for any delay, errors or omissions. The bank reserves the right to change, suspend or discontinue the above services at its discretion and at anytime without prior notice.

  • Account Opening is applicable for future bookings only.