Get a ticket

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Get a ticket before arriving at your preferred HSBC branch to reduce waiting time.
Address
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Service hours
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Ticket request date
1 May 2024 Wednesday

Last ticket served
Next ticket number
Estimated waiting time

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Address

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Service hours

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Services

Please enter a mobile number to receive your ticket via SMS.

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(The reminder SMS will be automatically disabled if the next ticket number is served in 5 minutes.)

You are required to show the confirmation SMS or reminder SMS of the ticket when you arrive at the selected HSBC branch for identification and verification purposes.
We reserve the right to reject the confirmed ticket number if you're unable to present the SMS. If you've missed your turn, you need to get a new ticket number for services.

We won't use the mobile number provided for any other purposes apart from sending the SMS to you.


Verification code
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Get a ticket

Verify

Please review the following information and select 'Confirm'. Your ticket request on 1 May 2024 Wednesday will be processed.

Preferred area
Preferred district
Selected HSBC branch
Selected services
Your mobile number
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A confirmation SMS will be sent to your mobile number.

Get a ticket

Confirmation

Thank you for using our eTicketing.

A confirmation SMS will be sent to your mobile number. Please show the SMS when you arrive at your selected HSBC branch for identification and verification purposes.

Your ticket number
Last ticket served
Your mobile number
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Ticket request date
1 May 2024 Wednesday
Selected HSBC branch
Selected services
Address
Service hours

Disclaimer:

  • The information shown is based on real-time service queue and refreshed at fixed intervals. Neither the Hongkong and Shanghai Banking Corporation Limited (the 'bank') nor any HSBC Group members will accept liability for any delay, errors or omissions. The bank reserves the right to change, suspend or discontinue the above services at its discretion and at anytime without prior notice.

  • Account Opening is applicable for future bookings only.

  • You're required to show the confirmation or reminder SMS of the ticket request ('SMS') when you arrive at the selected HSBC branch for identification. We reserve the right to reject the confirmed ticket number if you're unable to present the confirmation or reminder SMS. If you've missed your turn, you need to get a new ticket number for services.

  • The bank will not use the mobile number provided for any other purposes apart from sending you the SMS. Any network problems, system failures, phone connection problems and/or blockages by third party applications which render the failure of sending SMS, neither the bank nor any HSBC Group members will accept liability for any delay, errors, omissions or failure associated with the SMS.

  • The bank will not update your mobile number stored in our records. Please contact our staff if you need to update your mobile number.